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Avaya workspace forward and park options

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virgiliom

Technical User
Jan 14, 2016
34
CA
Hello everyone, is there a way to forward, and park a call when using the workspace app on a cell phone or computer?

thank you
 
Yes. Setup Park and Un-Park short codes, Like *601 and #601. Then advice them to transfer the call to *601 for park bay 1 and to recover the call dial #601.
add as many shortcodes as you want park bays and away you go.
 
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