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Avaya Workplace

Egertro

Egertro

Technical User
Feb 8, 2022
1
US
Hey all, I'm trying to setup an Avaya workplace SIP phone with ACD features in CM. I'm currently on Version 3.17.0.65.16. and no matter what I make it being a 9611SIPCC or J179SIPCC, I cant get the features to appear. I don't work on these but maybe once or twice a year if that, and never set Workplace up as an agent. Also never seeing how it looks with ACD, are the features like Auto in, login, Aux Works log out supposed to appear on Feature Manager. The only way I even get Feature manager to show is to throw a bridged appearance on the set currently.
Thanks in Advance!!!
 
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