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Avaya Workplace Client - How to show keypad for an active call

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Kwick18

Kwick18

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Jan 29, 2002
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We have many users that are confused when checking voicemail because the keypad for the active call is not visible. Does anyone know of a setting where when your on an active call and have to enter digits the dailpad is displayed without selecting the keypad icon.

dialpad_vdpw5b.jpg
 
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Sounds like this should be a GRIP request for a new feature.
Should be something like a parameter in the 46xxsettings.txt file to activate the keypad when dialing a specific number list.
 
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