Avaya trouble with incoming line.

[telesco]

I'm getting a busy for my fax number when calling in. I have a t1, but cannot get it to ring. I've tried changing it's incoming call route. Any other suggestions?

 

[jeter]

Is this is a true T1 or a PRI?

If this a PRI make sure of the digits being sent.
Have you monitored the incoming calls?
If there is a AA make sure you have F inserted for fax...


Go Army!
Tek-TIP Member 19,650
CCNA, CCNA Voice, CCNP, CCVP
Avaya IP Office 500, CS1000

 

[telesco]

it's a PRI. I've tried moving it to another extension, but still getting busy tone. AA not being used

 

[amriddle01]

Firts things first, can you ring it internally? If so have you pointed the Incoming call route to another working extn?

ACS - IP Office Implement

"What the Crocodile Hat....was that?

 

[Westi]

do you have any, any voice or something else in the bearer capability in the incoming call route

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[telesco]

I saved the configuration and rebooted the system. Problem fixed. Thanks to all.