First, thanks matthartt for offering to help. That is what this site (not forum) is about.
jraykc
A lot of people have had to migrate from the network side to the telecomm world. Now a lot us old guys have to learn the servers/network side as the processors has moved from proprietary Avaya processors to servers. So their is a learning curve no matter which side you come from and go to.
The older switches had manuals (about 200 lbs. worth) that came with each version of software. IMO they were laid out nicely, but then came the CD's .I hated them, but it was something new that I was not used to. But I have learned through the years how to get around in them. That’s what you are going to have to learn. It’s all there, its just finding what you are looking for.
Here are a couple of things to look at and something’s to remember when searching for answers on Avaya problems.
At the top of the page is a list of FAQ’s that have been added to for a long time. This FAQ section covers a lot of different things so you are bound to find something there that will help you. Here is just one.
faq690-6418
Also look at the search area that is at the top. This could save you a lot of time on a problem when someone else has posted the resolution to the same thing.
Down load the CD collection for your version of software. Every manual that is out for your version will be included. Look at and spend time with Feature description and Implementation when you are turning up new features. The programming is very detailed in this manual.
Lastly post your questions here tat you can not find answers to and someone will be able to help you. With almost 23,000 Avaya systems users/programmers here, someone will have the “right” answer for you.
When is the last time you helped someone, just because you were able to?
For the best response to a question, read faq690-6594
