All - Just posted this on the Avaya pages, and I'm repeating the posting here....
I'll be changing jobs. My current employer uses Avaya, but my new employer is a Cisco shop. Several years ago, I used to administer Cisco and Avaya at previous employer, but the Cisco skills have since atrophied and I would like to get back up to speed. I'm looking for some literature/videos/documentation that will help make the transition somewhat easier. Specifically, I'm looking for literature/videos surrounding:
a) Avaya vs. Cisco Terminology differences (ie. An Avaya VDN is called a Trigger in Cisco)
b) Avaya vs. Cisco Conceptual differences (how a call moves through the system)
c) Cisco How-To's on creating a phone, setting up voicemail, administering Jabber and UCCX.
I've watched some you-tube videos on Cisco calling search spaces and partitions, but I was hoping someone out there has done this and knows of good references.
Thanks much!
I'll be changing jobs. My current employer uses Avaya, but my new employer is a Cisco shop. Several years ago, I used to administer Cisco and Avaya at previous employer, but the Cisco skills have since atrophied and I would like to get back up to speed. I'm looking for some literature/videos/documentation that will help make the transition somewhat easier. Specifically, I'm looking for literature/videos surrounding:
a) Avaya vs. Cisco Terminology differences (ie. An Avaya VDN is called a Trigger in Cisco)
b) Avaya vs. Cisco Conceptual differences (how a call moves through the system)
c) Cisco How-To's on creating a phone, setting up voicemail, administering Jabber and UCCX.
I've watched some you-tube videos on Cisco calling search spaces and partitions, but I was hoping someone out there has done this and knows of good references.
Thanks much!