Avaya to Cisco Comparable info

[Acydman]

Hi

After 10 years runnig Avaya Definities, I have moved to a company where they have a Cisco CCM 4.1.

Is there a guide anywhere that can I get comparable settings, configs etc than can act like a translator for me?

Thanks

Mark

 

[HmmG3]

I don't know of any off hand. When my company decided to switch, I was sent to a week long class on the introduction of CallManager. Some of the terms are different and other features are just plan odd, but it's not too bad. Just remember that it was developed by a different company with different ideas on how to do telephony. Don't treat it like an Avaya PBX and you'll be fine.

For the first year I downright hated the CCM. Now two years later I only loath it.

 

[mtashiro]

I don't know of anything like that but using the forum like this one is a good way to get answers. If you have questions, post them and I'm pretty sure they will get answered.

I find that the most used features can be configured in Cisco. Sometimes not always efficent though. Cisco has some catching up to do. Avaya has many many many years head start on features.

Cisco had the advantage that they did not have to support legacy features when they started this so their approach is not always understood at first. Like anything new once you understand the term you find that things are more similar than expected.