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Avaya Synthesis Predictive Dialing

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monacom

monacom

Programmer
Apr 17, 2002
33
GB
Howdey,

Anybody had any experience of the subject???

I have set it up as per the manuals but the calls are not flowing to the next caller. It seems to just answer no matter what the state of the endpoint rather than getting an answer machine realising its not a real person then flowing on.

Any assistance much appreciated
 
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