Hello
I wonder if anyone has come across this problem that i have with softconsole. When the operator tries to call an extension from the busy lamp field the call goes to a completely different extension and it is not always the same extensions but it seems to be happening on the 2xxx range only i have checked if the extensions have call forwards or they are following a cover path but to no avail can anyone help
Thanks
Tony
I wonder if anyone has come across this problem that i have with softconsole. When the operator tries to call an extension from the busy lamp field the call goes to a completely different extension and it is not always the same extensions but it seems to be happening on the 2xxx range only i have checked if the extensions have call forwards or they are following a cover path but to no avail can anyone help
Thanks
Tony