Avaya SM and SBCE with Sip Trunks

[Bonker1974]

Hi All,
I have this issue We are configuring SIP trunks on our Avaya CM 8.0 but are having issue receiving calls
With the SIP trace I can see the incoming call from the SBCE to the SM. But I'm getting a TLS error between the SM and the SBCE.
The connection between the Sm and the SBCE is configure for TCP.
Below are the SM trace



15:50:37.890 │──INVITE──►│ │ │ (2) T:2426032920 F:2423027835 U:2426032920
15:50:37.891 │◄──Trying──│ │ │ (2) 100 Trying
15:50:37.893 │◄──Forbidd─│ │ │ (2) 403 Forbidden (TLS Required)
15:50:37.894 │────ACK───►│ │ │ (2) sip:2426032920@172.16.103.54:5060


Call-ID: 8829534b8fc609708e9cc66f6e2de634 │
│CSeq: 525159931 INVITE │
│From: <sip:2423027835@172.16.103.55>;tag=24.51.100.100+1+7b666f61+52846d05 │
│To: <sip:2426032920@172.16.103.54:5060>;tag=14477144099580985_local.1565157285143_6312505_63125│
│28 │
│Via: SIP/2.0/TCP 172.16.103.55:5060;branch=z9hG4bK-s1632-000515979730-1--s1632- │
│Av-Global-Session-ID: 03f54130-396b-11ea-babf-000c29159aac │
│Server: AVAYA-SM-8.0.0.0.800035 │
│Content-Length: 0



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[Reffetsevla]

I've not had this particular issue and my experience would be from another system, but the TLS errors I got there constantly stemmed from certificate issues.

Do you need to install certs on the SM and SBCE? I'm not sure if you do, but a thought.

I'll be following for resolution, curious what it is.

 

[7deedtz]

I have not had that issue either but could be a certificate issue or check you adaptations as well could be a problem.

You may try changing from TCP to either UDP or TLS and see if this will resolve the issue.