Avaya SAL accessing error

[SPSANT]

Has anyone experienced and issue, when trying to connect to a customer site SEID, and received the following error?

Error: Failed to start Axeda Application Bridge. (Message. Could-not-create-server-socket)

I was able to connect, recently, to this particular customer's SEID, but since I upgraded my JAVA version it's not allowing access.

I have added the web site in the JAVA console security permissions, but it still won't work.

Any ideas or solutions would be helpful...

Thank you,

 

[dialtonebone]

Do you have some piece of software running on the same port as your SAL connection? Example: Teamviewer uses TCP port 443 out of the box without asking. This means that if I wanted to connect to an AAM server to admin it, SAL would probably throw that error at me since 443 is already taken.

Make sure nothing is listening locally on your computer to the port you are trying to access, that has stopped me in the past.

 

[SPSANT]

Thanks for your response!

Is there a way to see if anything is listening on port:443 on my PC? Do I go into services or is there another way? I know I don't have teamviewer running because I don't have it on my PC.

 

[SPSANT]

 

[dialtonebone]

run netstat -an and make sure that you don't see anything listening on :443

 

[SPSANT]

 

[dialtonebone]

It's right there in your screenshot. See where it says :443 and listening to the far right? Find out what that is.

Easy way that might tell you what it is: Browse to this:

https://127.0.0.1

Otherwise, start pouring through your services. Do you run VMWare Workstation? Any web servers?

 

[SPSANT]

Somehow the Apache Tomcat 8.0.18 software got installed on my PC. It states that its a JAVA servlet app?? Not really sure what it does and I don't see it in my services. Should I remove this or just stop the services?

Oh and by the way. Thank you for all your help so far!

 

[dialtonebone]

Stop the service is quickest.

Are you running Avaya SDM?

Try this "netstat -b -a" then look for the executable