Avaya S8300E Insertion Failure when loading ESXi

[FNandez]

Hello,

First post and fairly new to Avaya systems as well, thank you in advance for your time!

I have an S8300E that was provisioned for one customer and then they backed out.
I loaded it into a G430, and used 'show mm' and saw that it was mounted and fine.
It had ESXi, CM and BSM on it as well.

I created a new kickstart file and tried to blow it out and start from scratch for a new customer.
Now it's showing an 'insertion failure'.

It clearly was working just fine 30 minutes before, what possibly could be causing this and how do I resolve?

Thank you again for your time!

 

[FNandez]

Update!

If I have nothing plugged into the S8300E and I'm in the services port of the G430 it shows the media module as expected, has the type: voice, a description, SN, no fault messages etc.
When I try to load ESXI from a dvd/usb combo is when I get the error message.

 

[RedTech443]

I had this issue in the past, it was the Media-Gateway in my case and had to be replaced.

Try to reset the gateway "nvram init" or reboot it if it has been up a while. Also could be the firmware of the gateway that needs to be updated. to support the S8300E better.

 

[FNandez]

I'll try it today, thank you!

 

[dialtonebone]

I'm with RedTech...
I've seen issues close and identical to this when mid-upgrade from major release to major release. By mid upgrade, I mean, haven't updated firmware but have updated s8300... or vice versa.