Avaya Routing question- Urgent

[Avayacoolstuff]

Whenever we call 911, we want to have a dedicated caller id number. How can I do it ? Currently when we call 911, 911 will see individual caller ID phone numbers, we want to have it a unique caller id. How can we do it ?

 

[lopes1211]

At the bottom left of page 2 on the station form....there is an Emergency Location Ext. This is where you set what is out-pulsed to 911 calls.

-CL

 

[NewNic]

Can also be done in the ip-network-maping form for ip stations

 

[AvayaTier3]

display ip-network-map                                          Page   1 of  63
                               IP ADDRESS MAPPING

                                               Subnet Network     [b]Emergency[/b]
 IP Address                                    Bits   Region VLAN [b]Location Ext[/b]
 --------------------------------------------- ------ ------ ---- -------------
 FROM: 10.30.68.0                              /24    15     n
   TO: 10.30.68.255
 FROM: 10.148.238.0                            /      201    n
   TO: 10.148.238.255
 FROM: 10.156.26.130                           /      2      n
   TO: 10.156.26.130

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[phoneguy55]

Can also be down with dedicated trunks and public unknown.

 

[dialtonebone]

The above advice is all good. If you don’t have a system using an API of some sort to the PBX, you should use the built in features.

Start with the IP-network-map to define ELINs then do the same for digital/analog devices.