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avaya proactie contact solution

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tangee

IS-IT--Management
Aug 13, 2002
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im trying to load new script into dialer using audacity software and all i get is static..any ideas?
 
First, resample your file to 8kHz Mono
Tracks -> Stereo Tracks to Mono
Tracks -> Resample -> 8000 Hz

Export as U-Law .au file
File -> Export
change Save as type to Other uncompressed files
click the Options button
select Header: AU (Sun/NeXT)
select Encoding: U-Law
pick your export file name and location.
click Save
click Clear button to clear tagging values
click OK

This is the file you upload to the dialer. Enjoy
 
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