Avaya/Option 61C

[BarelyIT]

Not a phone switch guru at all anymore so...
one of my guys did some house cleaning and moved some gear around, not the computer that web interfaced with the Call Pilot won't comm with the Option 61c/Call pilot. The serial is connected to TTY1 which was labeled, but the LAN cable that goes from the computer to the 61c, what port on the 61C should it go to?

 

[biv343]

When I've seen setups like that with a management PC for CallPilot, more likely than not there is a hub/switch that the ELAN connections plug into. Follow the ELAN cables from the CallPilot server and see where that goes - assuming CallPilot is answering, then the PBX and CallPilot are talking. There is probably one cable going to the CallPilot ELAN port and one for each CPU in the PBX.