Avaya One-X Agent Last 4 Digits Presented

[koffi88]

I'm working with Telecom to figure out how we can get the last 4 digits of the card number the customer enters into the IVR presented in the Avaya One-X agent client so that agents can see this information once the customer drops in

https://getappvalley.com/

https://vlc.onl/

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I recall, as an agent on the phone, I could see the last 4 digits presented in One-X on the top-right-hand side of the UI; however, as I transitioned to my current position, this seems to have faded out over the years (not sure why).

Would anyone know how to go about implementing this? Or have a screenshot I can use to show the telecom team on what the last 4 digits in OneX look like?

Thanks!