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Avaya one-x Agent doesn't capture on screen

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Stinney

Stinney

IS-IT--Management
Nov 29, 2004
2,029
US

Avaya WFO install, screen caputres don't show the one-x Agent application on screen at all. We can see all other applications, just not one-x Agent.

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 
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Registry setting:

HKEY_LOCAL_Machine>Software>Wow6432node>Witness Systems>eQuality Agent>Capture>CurrentVersion>CaptureLayeredWindows=1

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 
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