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Avaya one-x 9620 & 9630's will not disconnect.

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annielou

Technical User
Sep 15, 2009
5
US
i have about 250 avaya one-x phone's. On a random basis they will not disconnect. When i use the status station to look at the phone template it shows that the phone is in service/off hook, even though the user has hung up the phone. The "no dial tone" is usually discoverd by the user when they want to make their next call.

 
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