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Avaya/Nortel IP Conference Phone 2033 stuck at "Starting App"

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SamuraiZero

SamuraiZero

Systems Engineer
Jul 11, 2018
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Hey Guys

First post here, sorry if I'm in the wrong spot.

In one of our offices, ALL our Avaya 2033 conference phones get stuck at "Starting App" after a reboot.

We have confirmed VLANs and everything is fine - but all these devices get stuck.
Cant seem to do a factory reset since it won't load all the way past DHCP, Node/TN, etc.

Same model of device works fine in other offices.

Has anyone encountered anything similar? Any suggestions?


 
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