Avaya - Nortel Call Pilot 5.0 _Tape Backup Error

[babytech2009]

Hello All,

I am having an issue with the call pilot tape backup in one of our remote offices.

I am looking to see if the below error means the tape drive if this is telling me that its not set on the unit to 0 for the setting.


150208 2000 - Starting backup of 'Full System Backup (ZHZ029V)' to device 'PrimaryServerTape' ...
150208 2000 - The backup device is a local tape drive at \\.\TAPE0
150208 2000 - VLBackApp::BackupThreadWorker has been started.
150208 2000 - VLBackApp::init(). Can not establish a network connection to (\\.\TAPE0) network location (net error = 1014, Win32 error = 1203). No network provider accepted the given network path.
Please verify that specified network resource (\\.\TAPE0) is available.
150208 2000 - Error: Reporting Event with Deprecated funtion. 41885 41900 TRPSystemBackup
150208 2000 - VLBackApp::BackupThreadWorker. init function failed rc = 41900.
150208 2000 - The backup of 'Full System Backup (ZHZ029V)' failed

thank you in advamce

 

[bdmcdonald99]

IS there a tape drive on this system and if so is it enabled? You may have to look in the device manager to se it. When was the last time a head cleaner was run thru it?

It's a phone system, NOT a clock!

 

[babytech2009]

bdmcdonald99

Thank you for the response. I dont know when the last time it was cleaned or if there is a tape in it at the moment. I will have to check with the site personel to see if they can assist with this.

Unfortunatly I dont get to travel to the sites.

 

[babytech2009]

bdmcdonald99

I did notice it was since end of last year.