I've learned just today that the disk on our MSS is 90% full due mostly to log files. I have also learned that the accounts we have for the MSS do not have rights to shell access. To rub additional salt in the wound, we recently dropped our support agreement with Avaya, or rather chose not to renew, in favor of signing a support agreement with a partner only to learn that that partner doesn't know what account/password we need to use to gain shell access and delete the log files and Avaya wont give us that information without a support agreement.
What I'm looking for is a nudge in the direction of the account I can use since I may actually have a password documented someplace. You'd save us from having to crawl back to Avaya support and sign a one year support agreement just to get a user account/password.
Thanks all.
What I'm looking for is a nudge in the direction of the account I can use since I may actually have a password documented someplace. You'd save us from having to crawl back to Avaya support and sign a one year support agreement just to get a user account/password.
Thanks all.