Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Avaya moving to a Cisco Smartnet type support model?

Status
Not open for further replies.
MMMUSA

MMMUSA

Technical User
Feb 21, 2006
3
US
Hi,
I heard through the grapevine that Avaya are going to stop T&M all together and move to a Smartnet type model. Anyone know what this would mean long term?

I have maintenance assist and additional support at the moment through my BP Touchbase, and all is a massive improvement (and cheaper) from ours days of direct support.

Thanks
MMM
 
Status
Not open for further replies.

Similar threads

CASSBusinessSystems
  • Question
Avaya Aura - vSphere replication support?
Replies
1
Views
151
JefferP
JefferP
T
  • Question
Avaya 2410 / 2420 model phone does not show caller ID and timer when call is put on hold
Replies
0
Views
200
TelecomDude22
T
G
  • Question
Avaya SMGR 8 - Migrating to Softphones
Replies
1
Views
120
jimbojimbo
jimbojimbo
Michel$
  • Question
Avaya 5402
Replies
2
Views
262
Michel$
Michel$
dbb1234
  • Question
Avaya IP Office Certificate Expiration
Replies
1
Views
257
JefferP
JefferP

Part and Inventory Search

Sponsor

Back
Top