We recently changed our Mailbox Gateway so in MM we added the new External Host to "Server Administration>External Hosts" and switched the Mailbox Gateway Machine Name under "IMAP/SMTP Administration>SMTP Options" to the new host. However, Notify Me messages are not going out and in the IMAP/SMTP Logs we're getting the following error:
Mar 01 03:28:01 XXXXXXMSS smtp[8839]: -05:00 2016 753 1 .mm | 0 Connection Timeout (180 sec) expired: opening connection to tcp!nysmtp.XXXXXXXXXXXXX.com!smtp
nysmtp.xxxxxxxxxxxxxx.com is the old gateway, the new gateway is mail.xxxxxxxxxxxxx.com. I did leave the old Gateway in the list of External Hosts just in case we still needed it. I don't know why it's still trying to connect to the old gateway. Is there a step I missed?
Mar 01 03:28:01 XXXXXXMSS smtp[8839]: -05:00 2016 753 1 .mm | 0 Connection Timeout (180 sec) expired: opening connection to tcp!nysmtp.XXXXXXXXXXXXX.com!smtp
nysmtp.xxxxxxxxxxxxxx.com is the old gateway, the new gateway is mail.xxxxxxxxxxxxx.com. I did leave the old Gateway in the list of External Hosts just in case we still needed it. I don't know why it's still trying to connect to the old gateway. Is there a step I missed?