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Avaya Mail

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Scparks

Scparks

Technical User
Jan 16, 2013
45
US
Mailbox 10 answers but does not allow callers to leave a messege, no beep, just tells callers they are exiting the system. Was working fine, all other voicemail boxes and options are working fine, does anyone have any thoughts?
 
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You didn't tell us whive version of voicemail you have, Partner Mail, Partner Mail VS, Partner Messaging, Partner Voice Messaging, etc.

But I would suspect that your version has the option to set a mailbox to Answer Only.

Log into mailbox 10 and see if there is an option 8, to set Call Answer Mode, and if so, see if it is set to Answer Only mode, and if that is true, set it to Record mode.
 
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Thank you, it was'nt set to record mode
 
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