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Avaya - Longest Wait To Answer - DVDN Table

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Zane_4477

Zane_4477

Technical User
Aug 24, 2021
1
GB
Hi,

I'm trying to return the longest wait a caller has experienced before the call was answered, and the longest time before a caller abandoned using the DVDN tale. We report through BObj4.2, all Avaya views are available as separate data streams within a Avaya unx.
 
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