I have new J169 Avaya SIP phones and am trying to add them to my CM 8 system and they are built in the CM and Session Mgr correctly. When I plug the phones in and they boot up, I get to a point where the phone says "No Ethernet" and will not get to the "log In" screen to finish the boot up and connect. It is on a Juniper network L2 which I know nothing about so I'm stuck. Could this be a port issue on the network? the phone right next to this is up and working fine. The phone is getting VLAN and HTTP info correctly but gets stuck on "No Ethernet". Any help or ideas greatly appreciated.
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Avaya J169 SIP phone getting "No Ethernet" on boot up 2
- Thread starter hebegb41
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Change the port or ask network to take a sniff and see what is going on. When you say it is getting the correct VLAN and HTTP do you mean it is getting to DHCP with option 176 or 242? Does it download the 46xxsettings file? If not network needs to resolve.
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biglebowski
Technical User
sounds like you might be using 802.1x on the switch ports, this allows PoE but unless the device authenticates (or the MAC address is allowed when using MAC bypass) it won't be allowed L2 access.
- Thread starter
- #4
Thanks guys. Yes, I smell L2 on this for sure. L2 is Juniper and I have virtually no experience there. Cisco I could deal with looking at the ports and configs thereof, shut/no shut etc. But Juniper I have no clue. I have engaged the netwrok guy to take a look but no responses yet. Will post when completed.
Thanks again for insights and suggestions......
Thanks again for insights and suggestions......
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