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Avaya IVR Call Transfer to External number Using Blind Tranfer.

Laraib_karim

Technical User
Jan 14, 2025
1
I have made an IVR , And wan to tranfer to call to External number , I am using Blind transfer to transfer call to Mobile number. It has two strange behaviour , With sip phone with registered on Avaya SM, asking Auth code, and With H.323 phone when user dial IVR extension which is in AEP registered in SM , isgetting deisconnected . Same thing is working fine in vectory routing. Does any one have Idea , what need to do in cm or sm. IN trace it has 1166 denial event .
 

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