Avaya IPO with Remote Audix

[wannabe1]

Does anybody have experience with IP Office and the Remote Audix?

 

[hbsurfn]

You need a license for it.

ACIS
ACSS
APSS
CompTIA Convergence+
CCNA
CCVP
I'm also ShoreTel certified

 

[wannabe1]

I am well aware of that thank you. The license is installed. Do You have any experience with this application?

 

[mforrence]

I've used it successfully - integration isn't as tight as VMPro, but it works OK. I just followed the tech docs and it came right up.

 

[wannabe1]

As far as i am concerned we have no integration. when the call covers to vmail, the IPO is not providing the mailbox info. Audix answers as if one was checking their voice mail. i have had a CM-Audix engineer look at it, we both feel it is the IPO. We sent a sysmon to Catalyst and they had me back up the software release from 7.0.29 to 7.0.27 (and now 7.0.31 is out). Catalyst wanted to pass the buck "Well you know, with R8 that won't be available".

Just looking for a Tek-Tip that will help us out

THANX