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Avaya IP phone live call transfer programming

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And.m1305

And.m1305

IS-IT--Management
May 7, 2024
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Hey, I've got a seemingly simple question that I can't figure out. How can I program one of the side buttons on an Avaya 1616 IP phone to transfer a live call to an extension, 1001 to 1002 etc.
 
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you will have to add a "SourceNumber" entry into the user profile that reads Enable_OTT (you can also put it into the NoUser to be active for all users programmed) then create a User button with the 1001 and 1002 user on it

Joe
FHandw, ACSS, ACIS

 
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