Avaya IP Office Version 7

[lomiragov]

I am not an IT person, but have set up config file for Avaya IP office with over the phone support from an Avaya rep. in the past. We would like to be able to forward calls during non business hours from a dept. to an "on call" cell phone. We currently have a daytime auto attendant and a direct line coming into the dept, which is associated with a huntgroup, but do not have a night auto attendant. Does anyone have experience with setting this up with detailed information on configuration? Thank you for your help.

 

[james1982]

post in the avaya forum

http://www.tek-tips.com/threadminder.cfm?pid=940

 

[james1982]

i would think you need to set the night service destination to be a different hunt group. Within the group add a dummy user.
Within the user set forwarding unconditionally to the mobile and tick the box forward hunt group calls.

If this deosnt work the guys in the above forum will be able to help

thanks