MIKEY-MIKE7
Technical User
Searching for guidance.or help on Avaya IP.Office with Digital phines and SIP trunking.
When a person is on a call and a second call comes in how can I make the second call coming in reflecr the phone number appear on display ? All i see is a second call coming in but cant see the number of the second caller coming in unless I put the first call on hold and then I can see the second call phone number.
Or is there a way if the second call if its internal they can see the dial extension is on another call. ?
Please.advise.
Greatly appreciated.
When a person is on a call and a second call comes in how can I make the second call coming in reflecr the phone number appear on display ? All i see is a second call coming in but cant see the number of the second caller coming in unless I put the first call on hold and then I can see the second call phone number.
Or is there a way if the second call if its internal they can see the dial extension is on another call. ?
Please.advise.
Greatly appreciated.