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Avaya IP Office and CS1000 CallerID Problem

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spearce02

Technical User
Dec 15, 2004
26
US
We are trying to install an Avaya IP Office 500 with PRI cards, we moved the PRI's over to the new IP Office and the new IP sets Caller ID works fine, but when passing a call from the old Nortel CS1000, the IP Office seems to strip the CallerID info and the call shows as unknown on the receiving end. Any ideas on where to start finding a solution?
 
Do a monitor trace on the IP Office with ISDN Layer3 enabled, that will show you what comes into the IP Office.

"Trying is the first step to failure..." - Homer
 
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