Avaya IP Office 9.0 Short Code/ARS question 4

[RyanEOD]

Greetings All,

I have what I think should be something fairly easy here, I am just trying to figure out the cleanest way to do it. I want to route anything dialed besides a 44xx extension out a SIP trunk (the only numbers configured as extensions are 44xx numbers). Then let the other switch determine where it goes. I might eventually need to strip off the 9's if anyone dials that and then 10 digits but at this time I just want to get it working sending everything down the trunk.

Thanks!

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[IPGuru]

internal exns take priority over short codes so your internal extns in the range 44XX should be fine
this should simply need a reconfig of the default sc ?

SC: ?
TN: .
feature Dial
Line group ID <out going group id of IP Trunk>

if you want to avoid sending no existent 44XX numbers to the remote system add SC 44XX feature Bared.


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[RyanEOD]

Thanks for the quick reply, that got me really close. I think the Telephone number has to be something like -

"."@IPADDRESSOFSIPSWITCH"

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[RyanEOD]

Humm it is grabbing one digit and throwing it down the trunk, I need to figure out the right pattern to say, grab all the digits, and probably need to set it so that it was a second after dialing to see if the user is done dialing.

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[AACon]

Eh...depends on what version you're at. The newer 8 and above (i think thats when it started) didn't need the ip address bit.

-Austin
ACE: Implement IP Office

 

[tlpeter]

Use a ; in the top field of the shortcode.
This will collect all numbers.

BAZINGA!

I'm not insane, my mother had me tested!

 

[RyanEOD]

It looks like I need to tweak the Telephone Number Field;

When I do this -

"@IPADDR"

It skips the first digit and sends the rest I dialed down the trunk

When I do this -

."@IPADDR"

or

N"@IPADDR"

it just grabs the first digit dialed and sends it down the trunk.

Of course the above IPADDR is the actual IP address of my SIP switch.

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[RyanEOD]

@AACon - Thanks, I was looking at a SIP trunk intergration programming guide and it said to put it in, so good to know it isn't needed anymore!

@tlpeter - When I change out the ? for a ; I just get a fast busy. I also tried to do a ?; and it gives me a fast busy also.

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[tlpeter]

You need:

N;
Dial
N"@xxx.xxx.xxx.xxx"
Line id


BAZINGA!

I'm not insane, my mother had me tested!

 

[RyanEOD]

@tlpeter - Thank you very much! That got me going!! Is there a data dictionary somewhere with what all the parameters mean? I assume it is probably in a manual somewhere but I wasn't finding it on a quick search.

Check out my professional profile and connect with me on LinkedIn.

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[tlpeter]

Manager has a great help file and you can find it somewhere in the shortcodes field i think.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

oops yes
I forgot it was SIP & needs en block dialing

Thank you very much! That got me going!! Is there a data dictionary somewhere with what all the parameters mean? I assume it is probably in a manual somewhere but I wasn't finding it on a quick search.

try pressing the "F1" key & seaching for short code characters

Almost* everything you need to know can be found in the help files.

*they have not let me down yet but there is always a first time

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[amriddle01]

*they have not let me down yet but there is always a first time

Go to a users mobility tab, notice there are many settings, now press F1

 

[IPGuru]

True, but the options are pretty self ex planetary anyway.

if you need help with these you probably should not be allowed out unsupervised

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Do things on the cheap & it will cost you dear

 

[amriddle01]

Ex planetery.....like Pluto ?