Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Avaya Ip Office 500 v2 with Nortel 1140e & 1120e phone installation

Status
Not open for further replies.

Yukiwana

Technical User
Feb 2, 2015
9
US

RE: AVAYA IP OFFICE 500v2
was upgraded from Nortel BCM 50 to AVAYA IP Office 500v2 but the Nortel IP Phone 1140e & 1120e couldn't communicate with IP Office
I can see the PHONE Model 1140e SIP & 1120e SIP from IP Office Device Type. the problem is, can not receive and dialing out calls.

*. from the system status: Current User Extension Number: Blank, Current User Name: NoUser.
*. This phone upgraded from 0624XXX to 0624C8Y.bin(someone asking to change this one) & SIP1120e04.04.18.00.bin(someone asking this one), i am not sure which one should i use f/w

Other problems
*. License Using Avaya 3rd party IP end point(Essential Edition).
*. upgraded wrong f/w 1624C8Y.bin(i think using Russia version)one time upgraded this one but cannot go back to 0624C8Y.BIN and keep searching Server Unreachable.
*. How can i change from 1624C8Y.bin to 0624C8Y.bin or SIP1120e04.04.18.00.bin?
i kept try to use Win SCP, Pumpkin, TFTP Server but i couldn't bring it back

The Nortel IP Phobe 1120e & 1140e Phone Display
*. No User
*. Making a call Error Message
Dial tone but can’t find user
No receiving a call
Intercom Error Message
Declined service unavailable
Nortel Phone 1120e & 1140e for Sip or Unistim?
Domain list
1 Nortel (Automatic display)
2 Mine (setup second Domain)

Please help someone knows this kind of situation....

 
Does this help?


________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

small-logo-sig.png

Toronto Canada
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top