Hi,
I have two analogue lines. I want to forward any calls after hours to an external number. Currently, it's setup where someone calls in, everyone's phone rings who is in the hunt group. If someone else was to call in, that's why the second analogue line would be there. I tried forwarding one of the phone lines to that external number unconditionally, no luck. I created an incoming call route for our main line and pointed it to that one user with forwarding on to the external cell, but it still rang all the office hunt group lines and did not forward. Could the issue be, "Allow Analog Trunk to Trunk Connect" needs to be set on the analogue line? Should I create an over flow hunt group then set that that to forward externally? Any suggestions?
I have two analogue lines. I want to forward any calls after hours to an external number. Currently, it's setup where someone calls in, everyone's phone rings who is in the hunt group. If someone else was to call in, that's why the second analogue line would be there. I tried forwarding one of the phone lines to that external number unconditionally, no luck. I created an incoming call route for our main line and pointed it to that one user with forwarding on to the external cell, but it still rang all the office hunt group lines and did not forward. Could the issue be, "Allow Analog Trunk to Trunk Connect" needs to be set on the analogue line? Should I create an over flow hunt group then set that that to forward externally? Any suggestions?
