I have users who get error "Another app is using sound device". No other device running. Unplug USB and 99% time restores but call is lost. Running IP agent using Plantronics DSP-300 on Dell P4 GX240. Some people it happens constantly others infrequently. I have even reinstalled system from scratch and 1 week late it does it again. Any one ever experience this? Thanks
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Avaya Ip Agent error
- Thread starter pwski
- Start date
You sure you have the right drivers? Also make sure in sound properties that wave device for modem isn't the preferred device. What soundcard is it?
This is a Windows issue - you should also try this in the Windows 2000 or XP forums on this site.
pbxman
Systems Administrator
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This is a Windows issue - you should also try this in the Windows 2000 or XP forums on this site.
pbxman
Systems Administrator
Please let Tek-Tips members know their posts were helpful.
- Thread starter
- #3
Thanks for your response. These are USB devices the drivers came with headsets. I have rebuilt systems from scratch and still get these errors. I will check out windows forums though. I was hoping someone out there was getting these errors and not just me in the universe.
The soundcard drivers wouls be the one causing the problem. The IP agent software is probably trying to map through the wav device of the soundcard but can't.
pbxman
Systems Administrator
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pbxman
Systems Administrator
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