Good morning,
I'm in the project of changing all my Telephoy infrastructure and we've break down to 5 potential solution. Genesys, Aastra, Aspect, Interactive Intelligence or Avaya.
When I purchased my Avaya IP 1140E phone from my reseller, couple years ago, I was told that those IP phone were compatible SIP and no mater what solution I would go, I'll be able to reuse them with the SIP firmware.
I know that I won't have all functionnality with another provider for the 1140E but I would love to test what work and what doesn't and see if we can use them.
However, Avaya are telling me that I can't plus my IP phone to another Phone system provider without paying licenses.
Is it true? Does anyone experience a switch over from Avaya CS1000E5.5 to another provider?
I know it's intelligence property from Avaya but does someone else wrote a generic SIP firmware for the 1140E that would make me able to use my investment in my new system?
Ok, If I stay with Avaya I won't have this issue but I must look all option.
Feel free to give me your comments on any solution I'm looking (Genesys, Aasatra, Aspect, Interactive Intelligence and Avaya) or if you had any experience with the 1140E phone with another SIP phone system.
Thank you for your help,
Sylric
Sylvain Richard
"Work is like an adventure. You have to fullfill goal to progress in your journey.
I'm in the project of changing all my Telephoy infrastructure and we've break down to 5 potential solution. Genesys, Aastra, Aspect, Interactive Intelligence or Avaya.
When I purchased my Avaya IP 1140E phone from my reseller, couple years ago, I was told that those IP phone were compatible SIP and no mater what solution I would go, I'll be able to reuse them with the SIP firmware.
I know that I won't have all functionnality with another provider for the 1140E but I would love to test what work and what doesn't and see if we can use them.
However, Avaya are telling me that I can't plus my IP phone to another Phone system provider without paying licenses.
Is it true? Does anyone experience a switch over from Avaya CS1000E5.5 to another provider?
I know it's intelligence property from Avaya but does someone else wrote a generic SIP firmware for the 1140E that would make me able to use my investment in my new system?
Ok, If I stay with Avaya I won't have this issue but I must look all option.
Feel free to give me your comments on any solution I'm looking (Genesys, Aasatra, Aspect, Interactive Intelligence and Avaya) or if you had any experience with the 1140E phone with another SIP phone system.
Thank you for your help,
Sylric
Sylvain Richard
"Work is like an adventure. You have to fullfill goal to progress in your journey.