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Avaya Interaction Ctr 6.0.2 Resources

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TwistedWire

TwistedWire

Technical User
May 4, 2001
38
Does anyone out there have some reliable resources to expand my knowledge w/IC Manager. Cannot seem to find much on the net, maybe I am overlooking something. I appreciate the help. Thank you.

Twistedwire
 
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The best documentation is packaged on the IC media. There is an Admin document that covers it pretty well, and the online help in IC Manager is also pretty complete.

They also have a knowledge base in WebQ, access to which was through support.avaya.com/qq. It requires a login.

You can find links to the docs there as well.
 
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