thefunksterdeluxe
Programmer
I need to add a variable to the EDU that doesn't need to be archived in the database.
The EDU properties populate a URL when an agent screen pops. I can get the new field in the URL, but if I inject a value during the call, it doesn't show up (others do, so I know the test method works).
So far, I've only made changes in the .qsc scripts that generate the URL. I don't know where else to add this.
Looking through the logs, I see the:
QScript: CoreServices_GetEDUValue
Event should be populating this, but it's not. Any ideas?
The EDU properties populate a URL when an agent screen pops. I can get the new field in the URL, but if I inject a value during the call, it doesn't show up (others do, so I know the test method works).
So far, I've only made changes in the .qsc scripts that generate the URL. I don't know where else to add this.
Looking through the logs, I see the:
QScript: CoreServices_GetEDUValue
Event should be populating this, but it's not. Any ideas?
