Avaya Gateway - Call failover during gateway failure? 2

[avayaaacc]

We have an Avaya system tied to a G430 gateway with one T1 at one location, and then another location with a G600 that has a separate T1 tied to it

I was told that, in theory, if one gateway went down, calls would begin coming in on the gateway at the other location.

My first question is, how would this be configured?

Second, in looking at the incoming call treatment for the trunk at each location, I do not see the same numbers configured (DNIS IDs provided by the carrier). I would expect this to match, no?

 

[kyle555]

Typically with PRI, the numbers can't live in more than one place. The carrier can have programming like "if 555-555-0000-0999 ring busy, each fails over to 555-666-0000-0999 that are on another circuit in another place

 

[DAVIDPAYNE]

AS Kyle said your inbound would have to be routed to the other location by your carrier. If the PRI are from the same carrier you might be able to get them to move the traffic. depending on your account, and what they are able to to, etc. This is not normal automatic, unless you have already setup the routing ahead of time. If there are not the same carrier, then you still might to be able to get the one carrier to forward the calls to a DID at the other location, etc.

 

[avayaaacc]

so this is done at the carrier level. I will test this out and contact them based on results.

thanks to both!