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Avaya Equinox - Zang Spaces

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C0mmUN1cAt0r

Technical User
Nov 24, 2006
583
GB
Set up a few companies, but finding it a bit hit and miss as to connection to the UC features for presence etc - some work some don't

from what I can see, the association with a users zang account within equinox should provide this link, but one particular system doesn't want to play.

I have setup the IPO ad per docs, so set a users unique identify as per their email on zang. Equinox logs in ok with their extension but I get an error 'Access to Avaya Equinox contacts is currently limited' and 'contact service is currently unavailable'

The 46xxsettings.txt files for Equinox have been moved to an external store so as not to open up lots of ports to the IPO, the same file store also includes the certificate for TLS.

on knowledge base there doesn't seem to be any information on how zang spaces connects down to the IP Office, so no port information stipulated.

Within the 46xxsettings.txt file, there are references to links on the system, but these show as links to the customers domain but with associated internal ip of the IP Office. I have changed the IP address for external link as some users will be accessing externally.

another thing I have noticed is that pictures set on zang spaces don't seem to filter down to equinox client.

Anyone advise on points above - it looks to me that the knowledge base doesn't currently have enough info within to allow full setup - else I'm doing something wrong!



 
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