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Avaya Equinox off Network Alerting

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Kwick18

MIS
Jan 29, 2002
72
US
Hello all. We have been deploying the Avaya Equinox app on cellular devices and are having a difficult time troubleshooting why they drop off the network. We have removed the sim cards and put them on a internal network. This was to remove cellular coverage issues within buildings. Equinox does display a red triangle when it cannot connect to SM but I have found nowhere to enable an audio alert so the user knows. Has anyone come across this or found a way around this? The phone itself has an audible warning but it seems to get repressed when equinox is running. Thank you.
 
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