Boulevard99
Technical User
Hello All,
Anyone able to offer any insight on the Desktop version of Avaya Equinox/IX Workplace chronically dropping its connection and reconnecting randomly?
In our infrastructure, I know when we have it on, and someone enables a VPN client for other purposes, the Equinox client briefly drops connection and reconnects quickly.
But,I'm hearing reports on this happening randomly with random users. In the lower right hand corner of the desktop the tiny alert message appears with Equinox 'lost' its connection, then 'restores' connection.
It happens sporadically. I'm wondering if it's just that the application is "super" sensitive to network blips. Or if there was something else I could look into.
Thanks!
Anyone able to offer any insight on the Desktop version of Avaya Equinox/IX Workplace chronically dropping its connection and reconnecting randomly?
In our infrastructure, I know when we have it on, and someone enables a VPN client for other purposes, the Equinox client briefly drops connection and reconnects quickly.
But,I'm hearing reports on this happening randomly with random users. In the lower right hand corner of the desktop the tiny alert message appears with Equinox 'lost' its connection, then 'restores' connection.
It happens sporadically. I'm wondering if it's just that the application is "super" sensitive to network blips. Or if there was something else I could look into.
Thanks!