Bondojordo
Programmer
Howdy,
Was wondering if anyone had some insight on the kind of training and certifications that would be the right path on becoming an Avaya Certified Engineer?
Currently I have a couple Avaya Aura CM certs, and I would be what some would classify as a "level 2 tech".
I'm fully versed in CM, Audix, MM, Vectoring, Call Centers, VDN's and maybe a couple other things.
My knowledge of server maintenance is medium, along with patching and updating systems, etc.
I'm looking to reach the next level of further understanding the system, how to design solutions and how to troubleshoot and resolve issues on a higher expertise level.
Any help or guidance would be greatly appreciated.
Thanks!
Was wondering if anyone had some insight on the kind of training and certifications that would be the right path on becoming an Avaya Certified Engineer?
Currently I have a couple Avaya Aura CM certs, and I would be what some would classify as a "level 2 tech".
I'm fully versed in CM, Audix, MM, Vectoring, Call Centers, VDN's and maybe a couple other things.
My knowledge of server maintenance is medium, along with patching and updating systems, etc.
I'm looking to reach the next level of further understanding the system, how to design solutions and how to troubleshoot and resolve issues on a higher expertise level.
Any help or guidance would be greatly appreciated.
Thanks!