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Avaya DMCC Active Conference Resource Errors

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microstrategiesinc

microstrategiesinc

Vendor
Mar 9, 2010
65
US
Hi Everyone,

Does anyone have any idea why on a Nice NRX with Active Avaya Integration 10.3.x has issues with some conference resources? When they CF resources are active in the pool they cause invalidDeviceState errors and no recording is done. These resources are (supposedly) configured the same as the remainder of the CF resources which don't show any issues. What could be causing this?

Thanks.

Juan Rivera
Senior Telecomm. Technician
Micro Strategies, Inc
 
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