Avaya digital 94xx headset issue

[runlun]

Hi

We are planning to upgrade 600 digital sets (9404 and 9408) with latest firmware, most of them 4-5 years old
I have two questions:

1. What is the most eficient way to do this?
2. We also have experienced noice problems using wireless headsets, will this be solved using latest fw?


Rgds
RunLun

 

[lopes1211]

Latest FW does fix some documented headset call quality issues on 94xx. Volume would randomly decrease and increase. Most efficient is somewhat dialplan dependent since you can only schedule a range of 10K consecutive numbers at a time. If I remember correctly, the PBX will do about 20 at a time, take about 30 minutes per batch, then move on to the next 20 in the scheduled range. Do the math to figure out how many can be done overnight. You can also set a "stop time" in addition to the start time for the updates.

-CL