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Avaya Definiti G3 Call Classifier + Genesys Outbound.

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massimomora

massimomora

Technical User
Jan 12, 2006
5
IT
I have a problem with the acknowledgment of the telephone secretariats, my system is made up of Avaya Definity G3 + Genesys OCS 6.0. A lot often the calls come to me recognized like telephone secretariat, while instead from the other there is human voice. I would want to know like optimizing to the maximum my Definity inasmuch as the OCS allows least optimizations. Massimo thanks

Help me !! :)
thk
Massimo
 
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