Avaya Communicator for Mac

[rsv23]

Hi Guys,

Is the Avaya communicator for MAC compatible on Avaya IP Office Server Edition 11.0?

What version of Avaya communicator should we use?

 

[rsv23]

Hi,

We have upgraded our server edition to 11.

Can you please let me know if Avaya Communicator is compatible with Mac OS?

Thanks

 

[derfloh]

It's not. You need Equinox

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[IPOLackey]

It's only Web Communicator that works on Mac. Will work on R11 but will require a CA Cert iirc.

If you're on R11, go Equinox (Or IX Workplace, whatever they're calling in this week)

 

[rsv23]

Thanks guys,

Do the Equinox need a license or the power user license is enough?

 

[IPOLackey]

Just Power user is enough.

 

[IPOLackey]

And when you set it up, don't use email, just go to "Use Web Address" and enter

http://ipaddressofIP0/46xxsettings.txt

Then log in with Ext number and Password (Not login code)

 

[rsv23]

Thanks guys, I will give a try.

 

[rsv23]

for the computer connected to the network locally, do we need to create a certificate?

I can see the error is "Failed to download all certificate".

Is the Equinox works with h323 or works only for sip extension?

 

[derfloh]

Equinox is SIP only. Your computer has to trust the root certificate of the issuer that created the IPO certificate.

Have a look here even if it covers iPhone:

https://blog.fwilke.com/create-certificates-for-iphone-with-ip-office/

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[rsv23]

I managed to configure the avaya equinox. Calls is working internally but when I try to call external number the error is" Unable to start a call"

Did I miss something here?

 

[maddog1970]

I am getting the exact same issue. I can call internally and receive calls but no external calling. Tried on a different PC as a different logged-in user. That one can call out externally. I then log in as the problematic user and still cannot call out externally. This tells me it is an IPO issue, not application. Any ideas?

 

[Travis Harper]

IX Workplace for Mac works great.
You need an OfficeWorker license. PowerUser is only required for using IX Workplace on mobile devices (IOS/Android)

As for external calls not completing, check to make sure the number is being sent properly.
Do you require 9 to get an outside line?

Check this..
Open IX Workplaces on your Mac.
Open IX Workplaces Preferences
Click Advanced
Turn on Dial Rules, and fill in the fields properly.

Travis