Avaya Communication Manager Vector editing(Automated)

[Mazzio]

I have a vendor process that connects and updates a few fields in some vectors. I'm trying to determine how this is being accomplished.

Here is an example of what I'm trying to accomplish:

I want a program that runs every X minutes and based on it's own logic, updates Vector 1, step 1, field 2 to be "X".

I can ssh to the CM and run command such as "change vector X", but that requires manually changing the steps and fields.

 

[dialtonebone]

Probably OSSI.

Do a "list history"... do you see anything interesting? Maybe check out "logc" from the command prompt and grep for the IP of your 3rd party service.

 

[eason72]

OSSI is the right solution!
If you logic depends on VDN variable, then your external program can modify the VDN variable by using OSSI at every X minutes.
You can reference some tools such as bcmsSVR which use OSSI to update VDN variables.