Avaya CMS V11 Question

[ken07734]

Does anyone know how to do a bulk delete of agents? I have over 800 agents to delete.......

 

[4merAvaya]

If you use ASA, pull an Agent report and import it to an Excel spreadsheet. Keep the agent logins that you want to delete. In ASA open the 'import data' file, select 'remove' and 'Agent'. Paste the Agent IDs into the first column and execute.

Kevin

 

[ken07734]

That's how I export and import between vm and pbx's. I have over 800 agents in my CMS server that do not exist in the pbx. I need to remove them from the CMS server and it only seems to allow one deletion at a time. I was looking for a way just bulk delete them. ASA/DSA does not access CMS with any options other than generic.

 

[mclellan]

Hi Ken,

I posted a previous tip about using the CMS Bulk Config from Utilcall for VDN deletes from CMS. It works for Agent ID's as well.

http://www.tek-tips.com/viewthread.cfm?qid=1273634&page=2

Good luck

 

[yiuyiu]

I have do the same but you need to know the name of your agent for deletion, if you know such, you can run the delete by script.
This scipt is generated by CMS supervisor.

================================================
Public Sub Main()


On Error Resume Next

cvsSrv.Dictionary.ACD = 1
b = cvsSrv.Dictionary.CreateOperation("Login Identifications",Op)
If b Then
Op.Window.Top = 6410
Op.Window.Left = 6600
Op.Window.Width = 6000
Op.Window.Height = 2540
Op.SetProperty "login_id","<<Agent Log ID>>"
Op.SetProperty "ag_name","<<Agent Full Name in CMS>>"


b = Op.DoAction("Delete")

End If

If Not cvsSrv.Interactive Then cvsSrv.ActiveTasks.Remove Op.TaskID
Set Op = Nothing
'## cvs_cmd_end

End Sub